by Baptiste | May 1, 2026 | Non classé
In many organizations, problem solving is equated with fixing what is going wrong. A defect appears, an action is taken to handle it, the problem seems to disappear. The incident is closed and operations resume their normal course. Yet fixing a problem and solving it...
by Baptiste | Apr 24, 2026 | Non classé
In many organizations, decision speed is perceived as a marker of performance. Deciding quickly is seen as the sign of an agile, responsive management, capable of seizing opportunities. Waiting, analyzing, consulting would be on the contrary the symptom of a slow...
by Baptiste | Apr 17, 2026 | Non classé
In many organizations, the concepts of effectiveness and business efficiency are used interchangeably. They would convey the same idea: achieving good results. Yet these two terms cover distinct realities — realities that are not measured in the same way and are not...
by Baptiste | Apr 10, 2026 | Non classé
In many organizations, performance is still assessed through visible indicators: revenue, productivity, output volumes. Yet a significant portion of losses often remains invisible. It does not always appear in dashboards, but directly impacts profitability and...
by Baptiste | Apr 6, 2026 | Non classé
Organizations have never had access to so much data. Dashboards, real-time indicators, powerful information systems, advanced reporting tools. Measurement is everywhere. Yet this abundance does not systematically translate into improved performance. In many...
